When the NSA invincible code-breaking machine encounters a code it connot break, the agency calls in head cryptographer, Susan Fletcher. What she uncovers sends shock waves through the corridors of power. Caught in a tempest of secrecy and lies, Fletcher battles for her country, her life and the life of the man she loves.

Presents specific behavioral strategies for inducing change in others, discussing how to overcome such personality obstacles as prejudice, shyness, passive aggression, and a lack of motivation.